Maintenance management
Maintenance request?Consider it done.
Receive property maintenance requests, track their progress, and quickly resolve them in one, oh-so-easy platform.
- Link invoices to maintenance requests
- Share requests with multiple tenants
- Track materials used and time spent on every request
- Message tenants and Service Pros via requests
Streamline your property maintenance
Never Miss Another Request
Receive instant requests and track the progress from start to finish, ensuring a quick resolution, happy tenants, and an always-maintained property.
Notify Tenants Ahead of Time
Share maintenance requests, progress updates, and other important information directly with tenants so they're always up to date and you remain compliant.
Track Your Maintenance History
Keep a record of maintenance costs, service history, and equipment details so you always know what's going on and when it's time for another routine service.
Handle property requests from anywhere
Get maintenance requests, submit your own, and take care of them right from your laptop or smartphone. Easy peasy.
Get video and picture requests from tenants
Tenants can include pictures and videos to help explain the problem, so you don’t have to drive there yourself.
Plus, everyone can see the status and communicate without unnecessary phone calls.
Collaborate with your Service Pros
You can fix the issue yourself or assign it to a Service Pro. If you assign it to a Service Pro, they will be notified and get instant access to the request.
Landlords, tenants, and Service Pros can all coordinate to find the best time if a visit for repair is needed.
Manage invoices
Create invoices linked to the maintenance request number so all related transactions will be shown on the same page.
The request can be shared with multiple tenants on the lease or in a unit. This allows you to keep track of all expenses connected to a maintenance request.
Find a local Service Pro for any task
Whenever you need to find a contractor for your home repair or improvement project, create a task and get a quote from the local Service Pros.
Find a perfect tasker, track the status, communicate regarding the task and pay the Service Pro online.
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FAQs
Yes, TenantCloud features a built-in communication system that allows you to message tenants and service professionals directly within the maintenance request. This centralized communication ensures that everyone stays informed and up-to-date on the progress of the maintenance task. You can easily share updates, request additional information, or coordinate schedules, all in one place.
Yes, TenantCloud offers robust reporting capabilities for maintenance activities. You can generate reports on maintenance task completion and property expenses and identify recurring issues. These reports provide valuable insights into your maintenance operations, helping you identify areas for improvement and make data-driven decisions to optimize your property maintenance strategy.
Yes, TenantCloud provides a comprehensive maintenance tracking system that allows you to monitor the progress of each task. You can assign tasks to your maintenance team or service professionals, set due dates, and receive updates on their completion status. This ensures that nothing falls through the cracks and that all maintenance tasks are carried out efficiently.
TenantCloud allows you to prioritize maintenance requests based on their urgency and severity. You can assign priority levels to each request, such as low, medium, or high, ensuring that the most critical issues are addressed first. This helps you efficiently manage your maintenance workflow and minimize potential property damage or tenant dissatisfaction.
Yes, tenants can easily submit maintenance requests through their tenant portal. They can provide detailed descriptions, attach photos and videos, and even specify the urgency of the request. This streamlines the process and ensures that you receive all the necessary information to address the issue promptly.