Before adopting TenantCloud, Kim, owner of Simple Life Realty, faced significant challenges in her property management business. Collecting rent payments on time was a constant struggle, with checks arriving late and causing unnecessary delays. Additionally, managing rental applications was cumbersome and time-consuming, with manual processes that made it difficult to stay organized and efficient.
In 2021, Kim decided to give TenantCloud a try. Despite her hesitation to learn new software while running a business, she found the implementation process easy. TenantCloud’s simple interface allowed her to start using the platform without a steep learning curve.
From Property Chaos to Property Organization
Since implementing TenantCloud, Kim has seen noticeable improvements in her property management operations, such as rent payments, applications, and maintenance needs.
Easy Online Payments
By switching to TenantCloud, Kim no longer has to wait for checks to arrive in the mail. Direct deposits into her bank account have streamlined the rent collection process, saving her valuable time and reducing the stress of manual payments.
Efficient Application Process
TenantCloud has simplified Kim's entire rental application process, making it easy to receive applications, schedule showings, and verify tenants with robust credit and background checks.
By implementing application tools, Kim has found it easier to manage prospective tenants and ensure that her properties are rented to qualified individuals.
Organized Maintenance Records
Kim appreciates the organization that TenantCloud brings to her business. She finds the maintenance records feature particularly helpful, allowing her to keep track of all maintenance requests and ensure that her properties are well-maintained.
Kim highlights the ease of use and responsive customer support as key benefits of using TenantCloud. Whenever she encounters an issue, she knows she can talk to a real person who will help her quickly resolve it.
I was hesitant at first in learning to use a new software. It is fairly easy to navigate, and TenantCloud is always updating the interface for even more ease. I can even talk with a PERSON if I can't figure something out myself! Direct deposits into my bank account are much easier than running to the bank.
- Kim M., Simple Life Realty
Conclusion
TenantCloud has not only helped Kim stay organized but also significantly improved her productivity. By simplifying rent payments, rental applications, and maintenance records, TenantCloud has made property management easier and more efficient for Kim and Simple Life Realty. When asked about Kim’s overall satisfaction, she confidently gives the platform a “thumbs up!”
We appreciate you, Kim! We wish you continued success!